Capability Development / AI
Build Intelligent Applications (AB-410)
This course focuses on designing AI-powered business solutions using Power Apps, Power Automate, Dataverse, Power Pages, Copilot Studio and AI-enabled capabilities, building intelligent applications on Microsoft Power Platform using AI, copilots, agents and low-code tools to solve real business problems.
Program Overview
This course focuses on designing AI-powered business solutions using Power Apps, Power Automate, Dataverse, Power Pages, Copilot Studio and AI-enabled capabilities, building intelligent applications on Microsoft Power Platform using AI, copilots, agents and low-code tools to solve real business problems.
Audience Profile
For business analysts converting requirements into intelligent applications, functional consultants and app makers on Power Platform, and professionals integrating AI, copilots, agents and automation into business solutions, including learners preparing for the Intelligent Applications Builder Associate certification path.
Course Syllabus
Module 1: Get Started with AI-First Solutions
Topics
- AI-first, agent-first and automation-first solution design
- How Power Apps, Power Automate, Dataverse, Power Pages, Copilot Studio and Power BI work together
- Mapping business requirements to Power Platform components
Labs / Practice
- Activate the Power Platform trial and review the Contoso Field Services scenario
Module 2: Create Effective Prompts for Generative AI Tools
Topics
- Prompt-based generative AI models
- Fundamentals of prompt engineering
- Prompt instruction types and patterns
Labs / Practice
- Write and refine prompts for Contoso Field Services service agents
Module 3: Turn Business Ideas into Power Platform Solutions
Topics
- Plans and the AI agents that support solution planning
- Reviewing proposed data models and technology approach
Labs / Practice
- Use AI-powered Plans to design the Contoso solution blueprint
Module 4: Build a Data Model with Microsoft Dataverse
Topics
- Tables, columns, relationships and data types
- Business rules, logic, auditing and security foundations
Labs / Practice
- Build the Contoso Field Services data model and Work Order table
Module 5: Security Roles in Dataverse
Topics
- Environment and user security roles
- Custom security roles, teams and group teams
Labs / Practice
- Configure security roles for technicians and service managers
Module 6: Build Intelligent Apps with Power Apps
Topics
- Canvas apps and model-driven apps
- Forms, charts, dashboards and app experiences
- Integrating Copilot and AI-enabled capabilities
Labs / Practice
- Build canvas and model-driven apps for Contoso technicians and managers
Module 7: Build Intelligent Portals with Power Pages
Topics
- Power Pages Studio and secure external-facing sites
- Enhancing portal experiences with data, automation and AI
Labs / Practice
- Create a Contoso customer portal for work order submission
Module 8: Automate and Extend with Power Automate
Topics
- Cloud flows, Dataverse triggers and actions
- Approval flows and business process automation
- Extending solutions with AI Builder and Copilot Studio
Labs / Practice
- Build notification and approval flows and a Copilot Studio agent
Module 9: Governance, ALM and Responsible AI
Topics
- Environment governance and solution lifecycle management
- Security, policy, monitoring and compliance practices
- Responsible AI usage in intelligent application development
Labs / Practice
- Review the full Contoso solution for governance and readiness